Today I received another call from "Name not found" AKA "Card Services", caller ID# 212-000-0005 (Manhattan area code).
I decided to take a few minutes today - just for fun - to press 1 to speak with a friendly customer service representative. The gentleman answered with "Card Services" and didn't give his name but he was friendly for a change. They're often rude when I begin questioning them.
He told me that "my profile shows that I have paid my credit cards on time for the past 6 months". I asked where he got this information. He replied, "Experian". http://www.experian.com/. I tried calling the phone number listed on their website - no luck speaking with anyone to get on their "do not call list". I did a google search and found several forums related to contacting them. I tried several other phone numbers but no luck! What a surprise!!!!!!
When I called Experian, one of the recorded messages asked for my SS# - what? - no way!
Thursday, January 17, 2013
New robo caller Ann for "Card Services"
AKA - credit card scammers!
I haven't received many calls lately and tired a little of the fight.
Apparently, "Rachel", the robo caller was getting a bad rap. Recently, I've gotten 2 calls from Ann instead.
The caller ID # was 417-800-2333 (Missouri area code), caller ID name was Card Services.
"Ann" left a very sweet message about this being my last notice!...federal stimulus dollars!...lower your credit card rate!...press 1 and no option if I don't want any more calls!!!!!
I haven't received many calls lately and tired a little of the fight.
Apparently, "Rachel", the robo caller was getting a bad rap. Recently, I've gotten 2 calls from Ann instead.
The caller ID # was 417-800-2333 (Missouri area code), caller ID name was Card Services.
"Ann" left a very sweet message about this being my last notice!...federal stimulus dollars!...lower your credit card rate!...press 1 and no option if I don't want any more calls!!!!!
Monday, December 31, 2012
Calls lessened for about a month.
I have received fewer calls in the past month. Does that mean anything? Doubtful!!
Recently, I received a robo call from someone - not Rachel. Have there been so many complaints that she retired? ;)
With the holidays, I haven't felt like talking to the credit card scammers but since it's the last day of the year, I did today. It was from "Card Services" according to caller ID, phone # 417-800-2333 (SW Missouri area code). The message was pretty much the usual - ... this is their 2nd and final attempt ... to take advantage of the financial stimulus ...
I had a couple of minutes and pressed 1 to be connected to a service representative. The rep asked if I wanted to lower my interest rate. I told him I wasn't sure - the message was about the financial stimulus. He said, there were different messages that go out so he didn't know what the message was that I heard. He asked if I had debt over $4000 on my credit card and if the interest was 12% or higher. I asked if he would be asking for my credit card #. He went into a big song and dance about legal digital receipts - WHAT? - it would be completely confidential, blah, blah, blah. When he finally figured out that I wouldn't be providing him with my information, he hung up. Classy bunch, they are!
My New Year's resolution is to file a report with the Do Not Call Registry every time I get a call. There's a Do Not Call Registry for my state too.
Recently, I received a robo call from someone - not Rachel. Have there been so many complaints that she retired? ;)
With the holidays, I haven't felt like talking to the credit card scammers but since it's the last day of the year, I did today. It was from "Card Services" according to caller ID, phone # 417-800-2333 (SW Missouri area code). The message was pretty much the usual - ... this is their 2nd and final attempt ... to take advantage of the financial stimulus ...
I had a couple of minutes and pressed 1 to be connected to a service representative. The rep asked if I wanted to lower my interest rate. I told him I wasn't sure - the message was about the financial stimulus. He said, there were different messages that go out so he didn't know what the message was that I heard. He asked if I had debt over $4000 on my credit card and if the interest was 12% or higher. I asked if he would be asking for my credit card #. He went into a big song and dance about legal digital receipts - WHAT? - it would be completely confidential, blah, blah, blah. When he finally figured out that I wouldn't be providing him with my information, he hung up. Classy bunch, they are!
My New Year's resolution is to file a report with the Do Not Call Registry every time I get a call. There's a Do Not Call Registry for my state too.
Tuesday, November 20, 2012
Consumer Financial Protection Bureau
Trying to find any way to stop these credit card calls, I also submitted a complaint to the Consumer Financial Bureau. Seems like consumers need to be protected from Rachel's scam. They are unable to help with this and referred me to the FTC to fill out a complaint form with them. This, I have done too many times to count. I guess they only help once Rachel has completed her scam.
I've had 2 calls this week but haven't answered the phone. I knew it was Card Services from caller ID but interestingly, no message was left. Am I getting closer?
Tuesday, November 13, 2012
Thought I was making progress!
It had been 8 days since I had received a call. I thought that they were getting tired of me taking up their time with questions to their callers. I thought that maybe they had taken my number off their list. Last night, I discovered that I was wrong. The call was at 8pm. They haven't given up and continue to harass me. The number they called from last night was 914-594-9011. The area code is in New York State.
This is a link to the do not call registry where complaints can be filed.
Think robocalls are so ’90s? Think again. Automated phone
calls
that play recorded messages from telemarketers are on the
upswing,
with many directed at small businesses. And they’re illegal,
unless the recipient
has given written permission to receive calls from the
company that’s initiating them.
A big exception: Political and get-out-the-vote robocalls.
They’re legal.
What to do? Hang up. And report the call to the Federal Trade
Commission.
File a complaint online at
kiplinger.com/letterlinks/robocalls or call 877-382-4357.
Friday, November 2, 2012
Surprise! Rachel called today!
I haven't been called in an entire week. Thought I must be finally off their list. Nope!
The call was from 516-472-9003 (area code is Long Island, NY). After selecting the option to speak with a rep., I spoke with Lisa Simmons. She said that I was in excellent standing according to my credit card company. Really? Then why do you ask me all of the questions? We went through all of the questions to see if I qualified. When she asked for my credit card number, I told her I couldn't give out that information to someone who called me. She said, I didn't call you. What? I told her that I needed to call her back before giving out that information. (Someone online had suggested that tactic.)
She gave me the phone number 800-847-2911 to call, which I did. I spoke with Jenna from VISA. She said, that robo Rachel reps are giving out their number and they're not connected in any way. Jenna said this has been happening for months and they are working with law enforcement to get it resolved.
What type of people think it's okay to give lie and lie and lie.......?
I'll try reporting to the do not call registry again. Maybe it will help??
The call was from 516-472-9003 (area code is Long Island, NY). After selecting the option to speak with a rep., I spoke with Lisa Simmons. She said that I was in excellent standing according to my credit card company. Really? Then why do you ask me all of the questions? We went through all of the questions to see if I qualified. When she asked for my credit card number, I told her I couldn't give out that information to someone who called me. She said, I didn't call you. What? I told her that I needed to call her back before giving out that information. (Someone online had suggested that tactic.)
She gave me the phone number 800-847-2911 to call, which I did. I spoke with Jenna from VISA. She said, that robo Rachel reps are giving out their number and they're not connected in any way. Jenna said this has been happening for months and they are working with law enforcement to get it resolved.
What type of people think it's okay to give lie and lie and lie.......?
I'll try reporting to the do not call registry again. Maybe it will help??
Wednesday, October 24, 2012
Another Day, Another Call
It was Rachel's voice but caller ID read, "Lower Interest Rates", not Card Services as usual. Same pitch, same scam evidently. I didn't answer the phone this time-too tired to deal with them.
The number they called from was 971-220-1918 (Northwest Oregon).
The number they called from was 971-220-1918 (Northwest Oregon).
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